Internal Communications Team Structure: 4 Proven Models for 2026
What the evidence says a good team should look like, and how to design yours A practical guide for internal communication professionals Your internal comms team structure decides whether the function gets to advise the business or just broadcast to it. Get it right and good communicators are freed up to do strategic work. Get […]
Your internal communications strategy is failing (and here’s why)
If I asked you right now how your communications strategy aligns with the overall business strategy, could you tell me clearly? Not vaguely, not “it kind of does,” but clearly and with confidence? I was on a call recently with a potential client who wanted support in understanding where the gaps were in their communications […]
Why Internal Communications still needs a seat at the table
Are we having the wrong conversations about internal communications and a seat at the table? I believe we are… I recently heard on a podcast a passionate case for why internal communicators should stop whining about “a seat at the table.” The hosts’ argument focused on telling internal comms folks to stop chasing proximity to […]
Employee resilience comes from confidence, compassion and connection
The conversation around employee resilience has intensified over the years. Organisations are navigating economic disruption, shifting customer expectations and relentless technological change. Meanwhile, employees are dealing with rising living costs, job insecurity and the emotional load of prolonged uncertainty. It’s no surprise that mental health concerns continue to rise, even in workplaces where there are […]
Workplace Misinformation Crisis: Advita Patel Warns Leadership Teams of Emerging Challenges
Recent findings reported in The Times*, based on a Channel 4 study, have sparked significant concern for Advita Patel, a Communications and Inclusion Strategist and founder of CommsRebel. The study revealed that 52% of Gen Z respondents support authoritarianism and radicalism, with 33% believing the country would be better off under military rule. Equally alarming […]
28.8 touchpoints – Why one message isn’t enough
28.8. That’s how many touchpoints, on average, someone needs before they start paying attention. Let that sink in. We came across this stat recently and it stopped us in our tracks. According to research by Focus Digital, the number of times someone needs to see or hear a message before it sticks is increasing – […]
The Ultimate Content Kit for IC pros – and it’s FREE!
A few months ago, I shared a post on why internal comms folks shouldn’t invest in graphic design qualifications. After receiving some valid comments from people who shared that as much as they’d like to push back, they are stuck due to budget restrictions. I realised I needed to see what I could to help […]
Decision-making in comms: What’s data got to do with it?
#CuriousMoments with Advita “When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.” This quote by Alexander Den Heijer is always in front of my mind when I work on inclusive culture projects with clients. It’s a reminder that when people are not able to bring their best selves […]
Five key steps to help you build a post-isolation Internal Communications strategy
Internal Communications Strategy My timeline on twitter was full of rage over the new government slogan and Boris’ lack of clarity on the next stage. There are already quite a few blogs about this, so I’m not going to write about that topic. Instead, I want to focus on some practical advice to help those […]