Terms and Conditions

This page contains the Terms and Conditions for CommsRebel goods and services.

Merchandise

Payment
Payment is taken securely online using Stripe. Payment can be made via credit or debit card.

VAT
VAT will be applied at the rate in force in the UK at the time of purchasing.

Delivery
CommsRebel will dispatch the item/s the next day providing we have the items in stock. Our shipping rates are:

UK (Standard) – £2.50
International (Standard) – £6.00

Returns
We can only accept returns within 7 days of posting the item/s. If you are unhappy with the item/s, please email us at hello@commsrebel.com, within 7 days of receiving your item/s. You are responsible for postage and shipping costs to return items. Shipping costs are non-refundable, and we can only refund the purchase price of the item returned. Once you have returned the item/s to us, we will review the product/s and notify you if a refund has been approved. CommsRebel reserve the right to reject refund requests f there is insufficient cause to refund a purchase.

If approved, your refund will be processed using the same method of payment used to make the purchase – within 7 working days.

When applicable, we can send an exchange item instead of a refund to the same value of the original purchase.

Event tickets

Please book your place for your chosen event via the CommsRebel website. Complete your booking using the online checkout process. All online payments are processed securely using Stripe.

Payment
Payment is taken securely online using Stripe. Payment can be made via credit or debit card. You need to pay in full when booking to secure your place. A receipt will be sent to you confirming your booking and payment.

If you wish to pay via invoice, please contact hello@commsrebel.com. Please contact us with any queries.

VAT
VAT will be applied at the rate in force in the UK at the time of booking.

Due to VAT rules, if you are outside of the UK, we cannot charge you this tax and request you contact hello@commsrebel.com for a payment link.

Refunds
Refunds can be made if you can cancel within 60 days of the event date. CommsRebel reserves the right to deduct 20 percent of the total ticket value for administration costs.

No refunds will be given for cancellations made less than 60 days of the event date.

Accommodation and travel
Overnight accommodation and travel is not included in the event ticket price. If an event needs to be cancelled, CommsRebel is not responsible for your travel costs.

Privacy
CommsRebel take your data protection seriously. We only collect information about for a purpose. Please see our privacy policy to find out more.